Quality Control

Empire utilizes several quality control tools to ensure client satisfaction; the following is a list of some of the main tools used by Empire:
 

• 24 hour Emergency Contact
  
• Onsite Supervisors
  
• Mobile Supervisors To Monitor Site Performance
  
• Field Training Officers
  
• Dedicated Human Resources Department
  
• Dedicated Scheduling Department
  
• Communication Devices – Radios, Cellular Phones, Pagers
  
• Digital Data Management System
  
• Account Managers
  
• Electronic Guard Tour System